GoToMyPC Service Status

Service Fully Operational

***Our GoToMyPC maintenance window is Wednesday or Friday 6:00am-10:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Sat, Apr 07.2012 8:55 PM RSS Feed

Find an Answer

Search GoToMyPC articles, videos and user guides   Your search term must have 2 or more characters.

Video Training

GoToMyPC Troubleshooting (2:40)

  • Toubleshoot common GoToMyPC connection issues
  • Run the GoToMyPC Connection Wizard
  • Modify firewall settings

Add Remove a Host Computer (1:35)

  • Add a Host Computer
  • Remove a Host Computer
  • Deal with shared access computers

GoToMyPC Billing (2:10)

  • Change your account billing information
  • Change your GoToMyPC accout settings
  • Extend your plan and print receipts

Reinstall and Replace a Computer (1:00)

  • Remove a computer from your account
  • Replace a computer from your account
  • Reinstall a computer from your account

GoToMyPC Account Management (1:45)

  • Change account details
  • Update credit card and renewal information
  • View history and print receipts

Quick Start (4:00)

  • Connect to a host computer
  • Create a Desktop Shortcut
  • Learn about Screen Sharing and much more

Install a Computer (1:30)

  • Install GoToMyPC
  • Set up your access code
  • Access your computer

Host Computer is "Offline" (2:15)

  • Reasons a host computer may be “offline”
  • Easy to follow solutions
  • Set Host Preferences

Security Features (3:05)

  • Reset an Access Code or Password 
  • Set Security Preferences
  • Create One-Time Passwords

GoToMyPC Corporate Admin Center (1:35)

  • Invite users to groups
  • Learn about Shared Access
  • Generate reports

Key Features (6:45)

  • Print remote files
  • Learn about file management
  • Adjust audio settings and much more

GoToMyPC Pro Admin Center (2:00)

  • Invite users to groups
  • Generate reports
  • Manage your account