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The first time you connect using GoToMyPC on a Windows computer, you’ll be prompted to download a file with a browser plugin that lets you launch the GoToMyPC software faster. After that initial one-time browser plugin download, you’ll be able to con
If your computer is protected by Norton and you are experiencing connection issues then your firewall may be preventing a connection. To safely configure your firewall please locate your version of Norton and follow the instructions.
If the Send Ctrl-Alt-Del feature is not functioning on a host PC with Windows 7 or Vista, then the User Account Control (UAC) and/or the Secure Attention Sequence (SAS) may be disabled. You or your IT administrator will need to complete one or bot
Citrix Online does not directly offer special rates for nonprofit organizations, however significantly lower rates can be acquired through TechSoup and Good360.
GoToMyPC will notify you when new updates are available. If you are on a PC, you can also check for new updates at any time by right-clicking the GoToMyPC icon in the system tray and selectingCheck for Upgrade. If a new version exist
As soon as a document is printed to a GoToMyPC printer, this error message appears: "GoToMyPC printing is only available while in session with printing enabled"
Downgrade account from a 2 PC pro plan to a 1 PC personal plan.
We are in the process of adapting all our our products to use our proprietary launcher service that is independent of Java.
These steps will guide you on how to remove GoToMyPC from a Windows PC.