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Windows 8 Desktop provides customers with 2 available interfaces, as follows:
There are controls which allow customers to move back and forth between the 2 desktops. Both desktops provide a web browser, Internet Explorer® 10, but the Metro version of IE does not support plugins.
Note: We do not currently support mobile devices that use Windows 8 RT (the mobile version of the Windows 8 operating system for devices such as phones and tablets, for which Metro is the only available interface).
Getting support from Windows 8 Standard desktop
On the Windows 8 standard desktop, customers seeking support will have the same experience they have with previous versions of Windows. They will start a browser session (Internet Explorer 10 is the default version for Windows 8), connect to a support website and things will work as usual.
Known Issues with GoToMyPC and Windows 8