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The Universal Viewer enables you to view your host Windows PC or Mac from any computing device and operating system that supports Java, including Linux and Solaris computers as well as Windows computers that do not accept downloadable files.
Note: Please see System Requirements for more information on which systems may require the Universal Viewer.
This feature is particularly useful if you are using an Internet kiosk. To help ensure the greatest possible support for operating systems, the Universal Viewer has a limited set of features and does not include support for Sound, Chat, Clipboard, Remote Printing, File Transfer/Sync, Drag-and-Drop File Transfer or Viewer Dimming.
The Universal Viewer will automatically appear during the connection process if you are using an operating system other than the supported Windows or Mac operating systems, or if you are using a computer that does not accept downloadable files.
For security reasons, when using the Universal Viewer, your GoToMyPC session will automatically log out at any time you navigate to a new web page or exceed your Viewer inactivity time-out period.
Note: Android and iOS users cannot begin a GoToMyPC session with the Universal Viewer.
To begin a session with the Universal Viewer
This feature adds a shortcut to the client computer's Favorites or Bookmarks folder. This is convenient for users who frequently use the same client computer to access the same host computer. The shortcut saves time by automatically directing you to the Enter Access Code window and bypassing the usual browser/password log-in page.
To create a shortcut from the Universal Viewer
Note: If your browser does not support automatic bookmark creation, a link will be provided that you can be paste into a bookmark. To do so, create a bookmark from your browser, right-click the new bookmark and select Properties. Then, replace the existing bookmark link with the provided link.
You can change the size of the image of your host desktop's image within the Universal Viewer. From the View menu, you can choose between the following options: