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To start a session, the GoToMeeting desktop application must first be installed onto your computer. When you start a session, GoToMeeting automatically begins downloading if Java is enabled on your Windows computer. Your attendees download the same version of GoToMeeting as you each time they join a session.
We recommend installing or upgrading Java™ for Windows to quickly connect to sessions.
For instructions on how to install the software on Macs, see Download GoToMeeting on Macs.
If you're running into problems joining a session on a Windows computer, we highly recommend that you install the latest version of Java. Many common issues can be easily resolved by updating or installing the latest version of Java. If you're still having problems, see Common Issues When Joining Meetings on Windows.