GoToMeeting Service Status

Service Fully Operational

***Our GoToMeeting maintenance window is Saturday 5:00am-10:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Tue, Apr 17.2012 6:39 PM RSS Feed

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User Guides | Feature Guides | Attendee Guides | Admin Resources


User Guides

GoToMeeting User Guide (PDF)

GoToMeeting users should reference this guide to learn how to install GoToMeeting, set preferences, organize meetings, use HDFaces Video Conferencing, VoIP and telephone best practices, start or end a scheduled meeting, use the GoToMeeting control panel, manage attendees, use the GoToMeeting website, change account information, tips for success, and basic troubleshooting. This is an excellent resource for the most complete information about GoToMeeting in downloadable form.

Last Updated: Fri, Apr 20.2012

GoToMeeting Global User Guide (PDF)

GoToMeeting Global (non-U.S.) users should reference this guide to learn how to install GoToMeeting, set preferences, organize meetings, VoIP and telephone best practices, start or end a scheduled meeting, use the GoToMeeting control panel, use HDFaces Video Conferencing, manage attendees, use the GoToMeeting website, change account information, tips for success, and basic troubleshooting. This is an excellent resource for the most complete information about GoToMeeting in downloadable form.

Last Updated: Thu, May 10.2012

GoToMeeting Organizer QuickRef Guide (PDF)

Organizers should use this guide to learn how to install GoToMeeting, schedule and start a meeting, GoToMeeting VoIP and telephone best practices, manage attendees and use presenter controls. The Organizer QuickRef guide is a good place to start as an organizer new to GoToMeeting.

Last Updated: Thu, May 10.2012

Feature Guides

GoToMeeting Audio Troubleshooting Checklist (PDF)

Read this troubleshooting checklist to learn how to optimize audio performance in your GoToMeeting, GoToTraining and GoToWebinar sessions.

Last Updated: Wed, Mar 14.2012

GoToMeeting Web Viewer Beta FAQs (PDF)

Beta participants should use this guide to review Web Viewer FAQs.

Last Updated: Wed, Mar 14.2012

GoToMeeting Quick Reference Guide - Sharing Video (PDF)

This guide describes the best settings for sharing video during a presentation.

Last Updated: Wed, Mar 14.2012

GoToMeeting HDFaces Bandwidth FAQ Guide (PDF)

Read this set of HDFaces FAQs to learn more about how GoToMeeting adjusts the bandwidths of the traffic streams to preserve audio quality and provide a good tradeoff between video and screen-sharing performance.

Last Updated: Fri, Mar 16.2012

Attendee Guides

GoToMeeting Attendee Interface slide (PPT)

Use this PowerPoint slide in the beginning of your meeting to familiarize your attendees with the GoToMeeting attendee interface. Be sure to read the notes section for a click-by-click suggested script.

Last Updated: Wed, Mar 14.2012

GoToMeeting Attendee QuickRef Guide (PDF)

Use this guide to learn how to join a meeting, use GoToMeeting audio, VoIP best practices, use presenter controls, and leave a meeting. Distribute this guide to attendees to give them a jump start on attending your meeting.

Last Updated: Thu, May 10.2012

Admin Resources

GoToMeeting Xen MSI Installer - v5.0.799 (ZIP)

Citrix Xen administrators can deliver GoToMeeting with HDFaces (v5.0, build 799) to their company using the GoToMeeting MSI Installer.

Last Updated: Fri, Apr 20.2012

GoToMeeting MSI Installer - U.S. with HDFaces v5.1.2.880 (ZIP)

This document is designed to support network administrators looking to distribute the latest build of GoToMeeting (U.S.) with HDFaces (v5.1.2, build 880) to their organization with the GoToMeeting MSI Installer.

Last Updated: Fri, Apr 20.2012

GoToMeeting Xen MSI Installer - v5.1.880 (ZIP)

Citrix Xen administrators can deliver the latest build of GoToMeeting with HDFaces (v5.1, build 880) to their company using the GoToMeeting MSI Installer.

Last Updated: Fri, Apr 20.2012

GoToMeeting Administrator Guide (PDF)

Learn how to manage groups; invite and manage organizers and managers; manage active meetings; and create attendance and organizer performance reports with this guide to the GoToMeeting Administrator role. As a GoToMeeting Administrator, you can also distribute GoToWebinar and GoToTraining licenses if available.

Last Updated: Tue, Apr 24.2012

GoToMeeting MSI Installer - U.S. v5.2.952 (ZIP)

You may have multiple GoToMeeting versions installed from Windows Installer (MSI) files on your computer. The active version is set by your GoToMeeting administrator on our GoToMeeting server.

Last Updated: Mon, Apr 30.2012

GoToMeeting MSI Installer - Global with HDFaces v5.1,874 (ZIP)

This document is designed to support network administrators looking to distribute the latest build of GoToMeeting Global with HDFaces (v5.1, build 874) to their organization with the GoToMeeting MSI Installer.

Last Updated: Thu, May 10.2012

GoToMeeting Global Admin Guide (PDF)

The GoToMeeting Global Admin Center is where corporate account administrators can efficiently add and manage users, create reports and oversee default and custom settings. As a GoToMeeting account administrator, you can log in to https://global.gotomeeting.com to invite and manage organizers and administrators on your account from the Admin Center.

Last Updated: Thu, May 10.2012

GoToMeeting Xen MSI Installer - Global v5.2.951 (ZIP)

You may have multiple GoToMeeting versions installed from Windows Installer (MSI) files on your computer. The active version is set by your GoToMeeting administrator on our GoToMeeting server.

Last Updated: Fri, May 11.2012

GoToMeeting Xen MSI Installer - U.S. v5.2.952 (ZIP)

You may have multiple GoToMeeting versions installed from Windows Installer (MSI) files on your computer. The active version is set by your GoToMeeting administrator on our GoToMeeting server.

Last Updated: Fri, May 11.2012

GoToMeeting MSI Installer - Global v5.2.951 (ZIP)

You may have multiple GoToMeeting versions installed from Windows Installer (MSI) files on your computer. The active version is set by your GoToMeeting administrator on our GoToMeeting server.

Last Updated: Wed, May 16.2012