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The GoToMeeting Preferences feature allows you to set preferences for running GoToMeeting, choose which GoToMeeting integrations are displayed and test the GoToMeeting connection.
Windows users can access GoToMeeting Preferences by right-clicking the daisy icon in the system tray, or if in a meeting, from the File menu.
Note: Preference options outlined in this guide are specific to GoToMeeting. If your account includes GoToWebinar, additional preference options will appear. For more information on GoToWebinar preference options, please refer to the Getting Started section of the GoToWebinar help.
Mac users can access their GoToMeeting Preferences by double-clicking the GoToMeeting Suite icon on their desktop and selecting Preferences from the GoToMeeting menu in the menu bar. Please see Preferences - Mac Users for more information.
The Start Up category lets you determine how you start GoToMeeting.
The General category lets you set your general GoToMeeting preferences.
The Meetings category lets you determine which GoToMeeting options are available to attendees during a meeting. You can also select which messages are viewable during a meeting.
Note: If you disable the Chat Bubbles option, a new message icon will still appear on the Grab Tab to notify you of new chat messages as they are received.
The Recording category lets you set your audio and video recording preferences. See Record a Meeting for more information.
Note: Be sure to check your audio device settings under Audio in the left menu.
Note: Mac users can only view meetings recorded in the Windows Media Player format.
|Using GoToMeeting Integrated Audio||Using Your Own Audio Service|
|Records all unmuted speakers in the meeting.||
To record all unmuted speakers, you will need a phone patch connected to both your phone and the mic in port of your computer.
To record just your voice, you will need a microphone connected to your computer.
|If you want to use VoIP with your own audio service, please contact your Account Manager (GoToMeeting corporate plans) or Global Customer Support (GoToMeeting plans).|
|Your Windowsmust have a sound card installed in order to record audio. For example, if you can hear music through your Windows, you have a sound card.|
Mac users are not able to record a meeting. If you want your meeting recorded, promote a Windows attendee to organizer in-session. A Windows-based organizer will have the recording feature.
The Integrations category lets you determine where to display GoToMeeting integrations. Options include:
Note: Changes will only be displayed after restarting Outlook, Lotus Notes and/or the instant -messaging application.
Note: Citrix Presentation Server users may have their Integrations settings automatically configured by their Presentation Server Administrators so that GoToMeeting integrates with published email and calendaring software. In order to integrate with published email and calendaring software, the Integrations setting should have no check mark in the Use GoToMeeting with box and all meetings should be scheduled from the published Outlook/Lotus Notes toolbar. This is also the recommended setting if your are prompted to disable local email client integration.
The Connection category allows you to test the status of your GoToMeeting connection.
Note: To ensure a valid connection test, we advise that you refrain from testing your connection unless a GoToMeeting Global Customer Care representative directs you to perform the connection test.
The Audio category lets you set up and test your microphone and speakers for recording and for your meetings utilizing VoIP. If changes to your audio settings are made during a meeting, your microphone is temporarily muted so you can privately manage your settings. See GoToMeeting Integrated Audio for more information.
The Webcam category lets you set up and test your webcam for HDFaces Video Conferencing. Options include: