Download past reports - GoToAssist Service Desk - LogMeIn

Find an Answer

Search GoToAssist Service Desk articles, videos and user guides   Your search term must have 2 or more characters.

Browse Articles

Download past reports

You can view any report that you ran in the last 30 days, and download them again if needed. If a report did not run successfully, you can click Retry to run it again.

Also see Create a report.

1. Log in to the Admin Center.

2. Select Download past reports on the top navigation bar.

3. Select a report that you want to view and click on the Download icon next to the report.

4. Choose the format in which you want to view your report and click Excel or HTML.

If the servers providing the reports are unavailable for some reason, you will see an Unknown Server Error message. Wait a moment and try again.

Note: Reports expire 30 days after they were created.

Related articles

Using the GoTo Admin Center

Create a report

Manage admin activities