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Note: This feature is available to account administrators only.
Since your GoToAssist service is pre-paid, changes made to your plan won't take effect until the end of your subscription period. If you have a corporate plan, you must contact your Account Manager or Customer Care to make changes to your plan. Learn more about the available subscription plans here.
- Log in at https://desk.gotoassist.com.
- Go to Configure > My Account.
- Next to the plan details for the desired module, click Change Plan.
- Select Change my plan or seats and click Continue.
- Select the desired monthly, annual, or free mobile plan, and choose how many agent seats the plan should include.
- Click Review Your Plan.
- Review your plan and billing information and click Purchase Now.