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Configure the Active Directory Connector v2

The Active Directory Connector (ADC) receives Active Directory user updates and automatically makes the same changes in your GoTo account.Setting up the ADC consists of adding permissions, adding Active Directory groups, setting the polling rate, and mapping attributes. In this article, you can:

Set connections

You need an admin account for Windows and a GoTo admin account.

1. Go to the disk location where you installed the ADC and double-click ActiveDirectoryConnectorAdmin.exe to start the ADC. Click Yes to confirm.

2. Under Permissions, go to the ADC Service box and click Link your Windows user account.... This establishes permissions for the service on Windows.

3. Enter your Windows credentials and click OK.

4. Repeat the process for the GoTo Account. You will be asked to grant access to your GoToMeeting account for the Active Directory Connector. Click Allow to continue.

After login, the user for each account is displayed. You can click Check Connections to verify the permissions remain valid.

5. After an update, including a change of permissions, click Save at the bottom of the window. Or click Revert Changes to delete any modifications made since the last Save.

After you save, you will see a message telling you that you will need to Start the service to apply the changes.

Add (or remove) Active Directory groups

You can add as many Active Directory groups as you need. Nested groups are added when you add the parent group.

1. Under Active Directory Groups, click Add. The Windows groups manager displays.

2. Type in a group name in the Enter the object names... box and click Check Names. This verifies the group exists and is accessible. (You can also use the Advanced option to locate groups by query.)

3. Click OK to add the group. Continue until you have added all required groups.

4. Select any group and click Remove to delete the group.

IMPORTANT: When you remove a group, any users in that group remain in the system, but lose their product entitlements.

5. After each update, click Save at the bottom of the window. Or click Revert Changes to delete any modifications made since the last Save.

Set polling interval

1. Under Options, enter the number of minutes you want the ADC to wait between polls. Typically 15 minutes or more is a valid polling interval.

2. After each update, click Save at the bottom of the window. Or click Revert Changes to delete any modifications made since the last Save.

Edit attribute mapping

User attributes are data fields in string format. A standard set of user attributes - employeeNumber, costCenter, division, and department - are available from the Active Directory. These values can be used to validate the users for entitlement in User Sync.

1. Click Map attributes under Options.

2. Modify the attributes as necessary and click OK.

3. After each update, click Save at the bottom of the window. Or click Revert Changes to delete any modifications made since the last Save.

See also