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Remote Support allows you to use cut/copy and paste to transfer text between your computer and your customer's computer (and vice versa) during an attended or unattended support session.
Note: This feature has a text-only maximum of 1.5 MB of data.
- Select the text you want to cut or copy by clicking and dragging your mouse over the words to highlight the text.
- Right-click your mouse on the selected text and choose Cut or Copy from the drop-down menu.
- Right-click your mouse in the location where you want to paste the text and select Paste.