Find an Answer
You can set your default language for how you view the GoToAssist Remote Support website from the My Account page. After you've chosen your preferred primary language, you can view the GoToAssist Remote Support website in that language. You can also choose your preferred language while you're in-session – whatever language your operating system is set to is the default language for your in-session experience, but you can change that at any time from your Windows computer.
This setting will change the default language of your My Account page, as well as all pages within the Web App.
- Log in to your My Account page at https://secure.citrixonline.com/myAccount.tmpl.
- Under the "Personal Info" pane, click Edit.
- Use the Primary Language drop-down menu to select your default language.
- Click Save Changes when finished.
You can also change the display language of the GoToAssist Expert desktop application while you are in an active support session by navigating to the Preferences.