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Support Articles

Training Videos

GoToAssist Remote Support - Technician Quick Start (7:07)

  • Attended and Unattended Sessions
  • Customer Initiated Support Sessions
  • Features and Tools

GoToAssist Remote Support - Customer Quick Start (4:37)

  • Attended Support Sessions
  • Unattended Support Sessions
  • Customer Initiated Sessions

Customer Initiated Support (5:50)

  • What is Customer Initiated Support?
  • How to set up Customer Portals
  • How Customer Initiated Support Works

GoToAssist Remote Support - "SeeIt" (3:40)

  • What is “SeeIt”
  • Requirements and Features
  • Use case scenarios