GoToAssist Remote Support Service Status

Service Fully Operational

***Our GoToAssist maintenance window is Wednesday or Friday 6:00am-10:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Mon, Mar 25 2013 8:33 AM RSS Feed

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Support Articles

Training Videos

GoToAssist Remote Support - Technician Quick Start (7:07)

  • Attended and Unattended Sessions
  • Customer Initiated Support Sessions
  • Features and Tools

GoToAssist Remote Support - Attendee Quick Start (4:37)

  • Attended Support Sessions
  • Unattended Support Sessions
  • Customer Initiated Sessions

Customer Initiated Support (5:50)

  • What is Customer Initiated Support?
  • How to set up Customer Portals
  • How Customer Initiated Support Works