Find an Answer

Search GoToAssist Remote Support articles, videos and user guides   Your search term must have 2 or more characters.

Support Articles

Training Videos

GoToAssist Remote Support - Technician Quick Start (7:07)

  • Attended and Unattended Sessions
  • Customer Initiated Support Sessions
  • Features and Tools

GoToAssist Remote Support - Attended Support (1:58)

  • What is Attended Support?
  • Starting an Attended Support session
  • How to get more information

GoToAssist Remote Support - Unattended Support (1:55)

  • What is Unattended Support?
  • Setting up Unattended Computers
  • Ways to access Unattended Computers

GoToAssist Remote Support - Customer Quick Start (4:37)

  • Attended Support Sessions
  • Unattended Support Sessions
  • Customer Initiated Sessions