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The Automation application gives you the ability to automate changes to Windows computers on your networks. This can be used to automate repetitive tasks or do special, one-time tasks on several computers, which saves time for your and your users. Yo
The NetFlow application allows you to see visual representations of the data gathered by the Data Collection application, providing you with an interactive traffic-flow visualizer with detailed usage charts and tables on top conversations and hosts t
The GoToAssist Open Source Crawler is the agent that gathers information throughout your network and sends the information securely to GoToAssist, where you can use it. The Crawler can be installed on a single computer or server to probe your entire
You have two view options when you view your search results: nested view and flat view. Use the toggle in the upper right corner to switch between the two views:
You can extend your GoToAssist system by adding Monitoring applications that perform specialized functions, such as taking inventory of your networked devices or sending proactive alerts. You can also post your critical services directly to your Dash
Windows Management Instrumentation (WMI) is the protocol that the Crawler uses to gather information from Windows computers. This page describes some of the possible problems with WMI configuration and the resolution.
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The GoToAssist Crawler gathers information about your IT environment using a set of plugins, each of which discovers a specific type of data. Some plugins begin immediately discovering information as soon as you install the Crawler, while others requ
After performing a recent Java update for Mac OS 10.6 (Snow Leopard) and 10.7 (Lion), you may not be able to download Citrix Online products
The GoToAssist Application Programming Interface (API) supports requests from computer programs, from both GoToAssist and other third parties. You can write small scripts and programs that submit data to the GoToAssist API. The API makes it easy to s