Resize the Image of Your Customer's Desktop - GoToAssist Express
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Resize the Image of Your Customer's Desktop

You can choose to change the size of the image of your customer's desktop within your Viewer.

In the Screen Sharing drop-down menu you have the options of choosing to adjust your image size to Actual Size, Scale to Fit or Zoom To.  

  • Actual Size - Displays the actual image of customer's desktop within the Viewer and may require you to auto-scroll.
  • Scale to Fit - Displays the image of the customer's desktop scaled to fit the whole desktop image within the Viewer. It will display just one monitor if the customer has multiple monitors.
  • Zoom To - Allows you to zoom the image to a setting you choose. You can choose from several pre-set options or choose a custom option. This selection may require you to scroll.

Note: If you need to scroll to see the full image, the Monitor Navigation window may be useful.

| Views: 1678 | Last Updated: Wed, Apr 18 2012 4:25 PM

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