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To help you get started using GoToAssist Express, this guide informs you where to download GoToAssist Express and how to start a support session with your customer. This guide is only recommended for users who are new to GoToAssist Express.
Learn about installing GoToAssist Express features, screen sharing, unattended support, generating reports. If this is your first time using GoToAssist Express, you may want to view this document.
Read this best practices guide to Unattended Support for GoToAssist Express to learn how Unattended Support works, to maintain security with access codes, to schedule and initiate unattended session, to keep a record of all work and informing customers and to organize a list of Unattended Support machines.