GoToAssist Express Service Status

Service Fully Operational

***Our GoToAssist Express maintenance window is Wednesday or Friday 6:00am-10:00am GMT. A maintenance generally results in 5-10 minutes of downtime during the beginning of the maintenance window.***

Updated: Mon, Mar 25 2013 8:33 AM RSS Feed

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User Guides | Feature Guides


User Guides

GoToAssist Express QuickStart Guide (PDF)

To help you get started using GoToAssist Express, this guide informs you where to download GoToAssist Express and how to start a support session with your customer. This guide is only recommended for users who are new to GoToAssist Express.

Last Updated: Mon, Nov 19 2012

GoToAssist Express User Guide (PDF)

Learn about installing GoToAssist Express features, screen sharing, unattended support, generating reports. If this is your first time using GoToAssist Express, you may want to view this document.

Last Updated: Mon, Nov 19 2012

Feature Guides

GoToAssist Express Unattended Support Best Practices (PDF)

Read this best practices guide to Unattended Support for GoToAssist Express to learn how Unattended Support works, to maintain security with access codes, to schedule and initiate unattended session, to keep a record of all work and informing customers and to organize a list of Unattended Support machines.

Last Updated: Mon, Nov 19 2012