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Support Articles

Training Videos

GoToAssist - Management Center QuickStart (5:04)

  • Accessing the management center
  • Management center features
  • Tips and best practices

GoToAssist - Phone Mode (8:04)

  • What is “Phone Mode”?
  • Representative and customer interaction
  • In-session features

GoToAssist - Web Mode (7:15)

  • What is “Web Mode”?
  • Representative and customer interaction
  • In-session features

GoToAssist FastChat (2:52)

  • What is FastChat?
  • How does FastChat work?
  • Features and Benefits of FastChat